Baltimore Gas and Electric - Combining Utility Customer Analytics with Smart Implementation [White Paper]

Utility Customer Analytics can be incredibly helpful in driving successful programs: programs that achieve their goals, are cost-effective, and, most importantly, provide real value to customers. Baltimore Gas and Electric, ICF International, and FirstFuel Software partnered to use customer analytics to engage mid-size customers, a historically underserved segment, in a retrocommissioning program. Download our white paper to learn more about their approach and the results.