Combining Utility Customer Analytics with Smart Implementation
Utility Customer Analytics can be incredibly helpful in driving successful programs: programs that achieve their goals, are cost-effective, and, most importantly, provide real value to customers. Baltimore Gas and Electric, ICF International, and FirstFuel Software partnered to use customer analytics to engage mid-size customers, a historically underserved segment, in a retrocommissioning program. Download our white paper to learn more about their approach and the results.
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